You can contact us by email or call our local number at 336-249-3981. You also may visit the "Contact Us" link at any time for more information.
If you forget your password, please use the "Forgot Password?" link on the Login page.
Login and click the "Manage Account" button. You will be prompted for your current and desired new password.
If you experience a problem with our site, please email us and describe the problem in as much detail as possible, including the steps you took leading up to it, how often it occurs, and the exact text of any error message you receive. This information will help us isolate the problem and find a solution more quickly.
You can request the following services online:
You can choose to have your account credited when scheduling a vacation hold via our Subscriber Services site. Login, then click "Vacation Holds" to stop and restart home delivery. If you prefer, you can donate your vacation copies to students through our Newspaper in Education or to our Meals on Wheels program. You will be billed as usual for the period. To donate the cost of your vacation copies, choose the Newspapers in Education or Meals on Wheels donation option when scheduling your vacation hold.
Another option we offer is to have your newspapers held for you so you can have them delivered when you return. You can enter a "Vacation Pack" and the carrier will hold the papers for you if you enter a vacation pack for vacations with a restart date.
If your newspaper has not arrived by our delivery times of 3 p.m. Tuesday-Saturday, please follow the steps listed below:
If you temporarily suspended delivery through our Subscriber Services site, you provided a restart date and do not need to call again to restart delivery.
Existing subscribers can purchase another subscription by logging in then visiting the New Subscription link in the left navigation menu. New Subscribers, please visit our Subscriber Services site and enter your ZIP code to see offers available in your area.